Last updated: 07/04/2026
Welcome to Tarraxo Agency.
We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
1. Data Collected
The data controller responsible for your personal data is:
Tarraxo Agency
Association – France
Email: tarraxo.agency@gmail.com
2. Information We Collect
We may collect and process the following types of personal data:
a. Information you provide directly
When you fill out forms on our website (contact, booking, collaboration), we may collect:
- Name
- Email address
- Organization / Artist name (if applicable)
- Message content
- Any additional information you choose to provide
b. Automatically collected data
When you browse our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
This data is collected via cookies and analytics tools.
3. How We Use Your Data
We use your data for the following purposes:
- To respond to your inquiries and requests
- To manage collaborations, bookings, and partnerships
- To improve our website and user experience
- To analyze website traffic and performance
- To manage our communication and CRM (via HubSpot)
4. Legal Basis for Processing (GDPR)
We process your data based on:
- Consent (when you submit forms or accept cookies)
- Legitimate interest (to improve our services and communication)
- Contractual necessity (when processing booking or collaboration requests)
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Ensure proper website functionality
- Analyze traffic (Google Analytics)
- Improve user experience
You can manage or withdraw your consent at any time via our cookie banner.
6. Third-Party Services
We use trusted third-party services to operate our website:
Google Analytics
Used to analyze website traffic and usage behavior.
HubSpot (CRM)
Used to manage communications, inquiries, and relationships with users.
Hosting Provider
Our website is hosted by O2switch (France).
Cloudflare
We use Cloudflare as a CDN and security provider to improve performance and protect our website.
These providers may process your data in accordance with their own privacy policies.
7. Data Retention
We retain your personal data only for as long as necessary:
- Contact and inquiry data: up to 3 years after last interaction
- Analytics data: according to Google Analytics retention settings
- CRM data: as long as relevant for communication or collaboration
8. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at:
tarraxo.agency@gmail.com
9. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
10. International Data Transfers
Some of our service providers (e.g., Google, HubSpot) may process data outside the European Economic Area.
In such cases, appropriate safeguards are implemented in compliance with GDPR.
11. Changes to This Policy
We may update this Privacy Policy at any time.
The updated version will be posted on this page with a revised date.
12. Contact
If you have any questions about this Privacy Policy or your personal data:
Tarraxo Agency
Email: tarraxo.agency@gmail.com
